Privacy Policy for LoanIndeed

This privacy policy (“Policy”) is in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, applicable RBI guidelines and regulations, and describes the information collected from you (hereinafter referred to as “You”, “Your” or “User”) on your visit to and use of the Platform; the manner and procedure of collection, use, storage, and disclosure of the information collected; rights and choices available to you; and how LoanIndeed and its affiliates, successors and assigns (hereinafter referred to as “LoanIndeed”, “We”, “Us” or “Our”) protect the information collected.

LoanIndeed owns and operates the website www.loanindeed.com and a mobile application under the brand name “LoanIndeed” (collectively, the “Platform”).

This Policy is a legal agreement between You and LoanIndeed. Users must be natural persons, Indian citizens, and at least eighteen (18) years old.

This Policy supersedes any prior communication on this subject and excludes third-party websites or applications linked to the Platform. Please read third-party policies carefully, as LoanIndeed is not responsible for them.

By using the Platform and providing information, including personal and sensitive personal data, you consent to our use of the information in accordance with this Policy. If you do not agree, please do not use the Platform.

This Policy forms part of the Platform’s Terms & Conditions and other applicable notices. It is enforceable like any written agreement.

We reserve the right to modify this Policy at any time. Continued use of the Services after changes implies your acceptance of the updated Policy.

Services

  • Provision of Credit Report: We fetch your credit report from credit bureaus with your explicit consent and share it only with you. Information collected may include: name, address, email, mobile number, age, date of birth, gender, and PAN.
  • Loan and Credit Card Facilitation: We act as intermediaries, sharing necessary information (e.g., Aadhaar number, employment details, salary details, KYC documents) with banks and NBFCs (“Lending Partners”) to process your application.
  • Marketing and Promotions: We and our Lending Partners may contact you via SMS, call, WhatsApp, or email for marketing purposes. Information collected may be shared with third parties for these campaigns in accordance with applicable law.
  • Customer Support: Any data shared during support interactions (calls/emails/chats) may be recorded and shared as needed with Lending Partners or service providers.

Cookies

LoanIndeed uses cookies and similar technologies to personalize your experience and improve our Services. You can disable cookies through your browser settings, but certain features may not function properly.

Your Rights

  • Right to Deny: You may refuse data sharing or request deletion, subject to legal and regulatory requirements.
  • Right to Withdraw Consent and Be Forgotten: You may withdraw consent and request data deletion, subject to retention obligations under applicable law.
  • Right to Rectify: You may correct inaccurate or outdated data.

Note: Exercising these rights may affect our ability to provide certain Services.

Confidentiality

Data is shared only with partners/service providers under confidentiality agreements and solely for lawful purposes. While we take reasonable safeguards, LoanIndeed is not responsible for breaches attributable to third parties acting beyond our control or contrary to their obligations.

Grievance Redressal

For grievances, contact us at info@loanindeed.com or reach our Grievance Officer:

Grievance Officer
RARE CROWN BUSINESS CONSULTING INDIA PRIVATE LIMITED (LoanIndeed)
487/35, Fifth Floor, National Market, Peera Garhi,
West Delhi, Delhi, 110087, India

Phishing

LoanIndeed never requests sensitive information via unsolicited emails, messages, or calls. Always verify communications to avoid phishing and report suspicious activity to info@loanindeed.com.

Severability and Exclusion

This Policy applies only to data collected by LoanIndeed through the Platform. Unsolicited information provided without request may be treated as non-confidential. If any provision is held invalid, the remaining provisions shall remain in full force and effect.

No Waiver

Rights under this Policy may only be waived in writing. Any delay or failure to enforce a right shall not constitute a waiver.

Governing Law and Dispute Resolution

This Policy is governed by the laws of India and is subject to the jurisdiction specified in our Terms & Conditions.

Applicability of Local Laws

LoanIndeed is incorporated under the Companies Act, 2013 (India). We are not responsible for compliance with local laws outside India.